Description
PRODUCT DETAILS
Terms and Conditions:
- Gift cards are valid for 3 years from the date of issue.
- Gift cards cannot be exchanged for cash.
- Your gift card may only be used to make purchases up to the remaining card value. If you wish to make a purchase for an amount that exceeds the remaining card value, you must pay the excess using another payment method.
- Gift cards can only be used in whole against a purchase and any remaining value can be saved for a future purchase. For example, if you have a $80 gift card and your total order amount is $50, applying the gift card will automatically deduct $50 (you don’t need to pay anything) and the remaining $30 on your gift card can be saved for a future purchase.
- Your gift card will be valid for use until the expiry date. Any unused value that remains on your gift card after the expiry date will not be available for use.
- We are not responsible if a gift card is lost, stolen, destroyed or used without permission and no replacement will be provided in these circumstances.
- Gift cards may only be redeemed online for items sold on our online store at joywithjo.com. Enter code at checkout for the discount to apply.
RETURNS & CANCELLATIONS
Kindly note that we are unable to accept cancellations or provide refunds for gift cards once purchased or issued. Find out more about our return policy.
FAQ
Q: Do you offer physical gift cards?
A: No, at the moment we only offer eGift Cards. You may print your gift card if you wish to keep a physical copy.
Q: Do gift cards expire?
A: Yes, gift cards expire after 3 years from the date of issue.
Q: Can a gift card be used more than once?
A: Yes, if there is still a balance remaining on the gift card.
Q: Can more than one gift card be used against a purchase?
A: Yes, you can redeem multiple gift cards during checkout.
Q: Can a gift card be used to purchase another gift card?
A: No, you can’t use a gift card to purchase another gift card.
Q: Can a gift card be used to pay for shipping and taxes?
A: Yes, gift cards are applied to the final order total which includes shipping and taxes.
Q: Can gift cards be used in conjunction with a coupon code?
A: Yes, gift cards are a form of payment method.
Q: Can I apply for a refund for a purchase made with a gift card?
A: Yes. If an item has sold out, we will refund the price of the item(s) and any shipping costs to your gift card.
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